Deposit Money

The customer please transfer the amount to be paid in cryptocurrency. Please keep the deposit slip and write your account name and account number in the company to notify your Account manager, our customer service or upload to the user center. The company will process the deposit from Monday to Friday, 9 am to 12 pm on the same day. After receiving the customer’s deposit, the company will add the balance to the guest account within 2 hours.

Precautions:
  • The client must abide by all the provisions in the account opening documents, including accepting USD as the settlement currency of the account;
  • All relevant contracts and transactions are calculated in U.S. dollars and are displayed on the customer statement in U.S. dollars.
  • When the account settlement currency is USD,
    • If the customer deposits the amount in USD, the company will deposit the amount into the customer’s trading account one by one.
  • The client must clearly write his name and transaction account number on the deposit receipt.

Withdrawal

If you need to withdraw money, the customer needs to fill in the withdrawal amount and related information in the withdrawal column on the withdrawal page and submit the withdrawal request. After receiving the message, the system will deduct the money from the customer’s account immediately. The relevant money will be deposited into the customer’s personal bank account within two working days after receiving the withdrawal request from the guest. For joint accounts, joint customers also need to sign paper documents in order to process withdrawals.

Precautions:

  • The client must abide by all the provisions in the account opening documents, including accepting USD as the settlement currency of the account;
  • All relevant contracts and transactions are calculated in U.S. dollars and are displayed on the customer statement in U.S. dollars.
  • When the account is a USD account,
    • If the client withdraws USD, the company will settle the USD balance in the account one by one.
    • If the client withdraws Hong Kong dollars, the company will first convert the US dollar balance in the account into Hong Kong dollars at the company’s reference exchange rate on the day before settlement.
  • The bank handling fee required by the customer for each withdrawal will be deducted from the withdrawal amount.
  • Clients should clearly input the relevant withdrawal information on the trading platform to protect their own interests.
  • The company does not accept cash withdrawals.
  • The company generally does not charge a deposit and withdrawal fee, except in the following special circumstances: If 50% of the deposit amount has not been used for opening a transaction, the company has the right to charge a 6% fee when withdrawing funds. For example, if the customer deposits US $ 10,000 and the accumulated occupational deposit reaches US $ 5,000, there will be no commission for withdrawal.